The National Retail Federation just released their guidelines to help retail management prepare for an inevitable increase in mall shootings that spike during the holiday season. While I know that this is a tragic reality these days, I truly believe that any retailer involved in a violent crime would say, “Yes, now I see [...]
Many economists and sociologists have been quoted to say that as economic pressures increase, when unemployment rises and costs increase, employees can take their frustrations out on their employer.
This can translate into absenteeism, employee theft of money or goods, substance abuse that translates to the workplace, safety violations, giving product or services away [...]
I have been reading many articles, across many industries, stating that video surveillance systems are the key to eliminating theft. Well, let’s first say – NOTHING CAN ELIMINATE EMPLOYEE THEFT completely. You can only hope to reduce it and contain it.
Averaging 1 – 3% of sales annually, “shrinkage” as it is [...]
This time of year is always difficult for me. ‘Tis the season’ as they say, and I always know that it’s here when our surveying visits (structured research that observes customer-employee interactions) for our restaurant and retail clients reveal spikes in obvious employee stealing.
Recently, I personally witnessed theft in five out of six establishments I [...]
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