The National Retail Federation just released their guidelines to help retail management prepare for an inevitable increase in mall shootings that spike during the holiday season. While I know that this is a tragic reality these days, I truly believe that any retailer involved in a violent crime would say, “Yes, now I see [...]
Why? Because a tightening economy means more of your employees will have their back against the wall and be willing to take desperate measures… employee theft is a crime of opportunity that is all-too-easy to take.
I know I probably sound like a broken record at this point (especially if you have read the string of [...]
I have talked to many companies who are, with obvious reason, greatly concerned about the health and ultimate survival of their business. For those of you who are not yet in financial crisis I strongly recommend that you focus on customer service and your areas of greatest profitability.
In times when you can not [...]
This economic environment is of great concern to many industries, but the restaurant industry – which operates on narrow margins as it is – is definitely feeling the pressure.
In addition to the pressures on independent restaurant owners, franchisees are also feeling the pinch. I read recently (Wall Street Journal, “Credit Crunch Squeezes [...]
Many economists and sociologists have been quoted to say that as economic pressures increase, when unemployment rises and costs increase, employees can take their frustrations out on their employer.
This can translate into absenteeism, employee theft of money or goods, substance abuse that translates to the workplace, safety violations, giving product or services away [...]
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