The Last Word: Customer Solutions Profit Ideas

We have all done it – called a company and realized that we are talking to someone thousand of miles away. Overseas call centers have us doing business often with little knowledge of the distance or potential disconnect with the company we are engaging with.
Unfortunately, there are too many examples of companies [...]

I have been reading many articles, across many industries, stating that video surveillance systems are the key to eliminating theft. Well, let’s first say – NOTHING CAN ELIMINATE EMPLOYEE THEFT completely. You can only hope to reduce it and contain it.
Averaging 1 – 3% of sales annually, “shrinkage” as it is [...]